Then click it to open it, and it should work. It required me to uninstall the existing SecureAccessV3_win from my USB stick, then download the new SecureAccessV3 (from Download for PC on that webpage - link above), copy this new version to my USB stick to replace the older one. SanDisk SecureAccess 3.0 support information and download page If you cannot find SecureAccess there, please uninstall and reinstall SecureAccess again.If you can find SecureAccess there, delete it and try to open the SecureAccess again normally. alt+crt+del > go to disk/task manager >second tab( processes).I followed the steps, created a password with hint, opened the vault window, moved a test folder into the vault, clicked ‘exit,’ and it closed the window. It worked exactly as described in the start guide. I contacted SanDisk chat - and the support person gave 2 solutions: I just opened a new USB (Ultra 3.0) and ran the original SecureAccess file (SanDiskSecureAccessV2win.exe) to create a vault.
My SecureAccess V3 gave a “SecureAccess is already running” error where I do not even have an option to type in my password to enter the vault to retrieve my files within the vault.
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